The coronavirus pandemic has significantly altered our reality, encouraging us to establish new norms and let go of some old ones. Hence, we suggest our customers take off their Asma AlShaya rings before washing or sanitizing their hands. Please note that the chemicals in these cleaning products can damage the surface of your jewellery items, diminishing their shine and affecting their aesthetic appeal. In addition, high water pressure can be harmful to certain gemstones and eventually damage your fine jewels.

In light of COVID-19, Asma AlShaya Jewellery is taking extensive precautions to ensure your safety and the safety of our employees. Our response team has enforced stringent measures at every step of your order and delivery process, through hygiene protocols that put your first. As all our orders are housed with us and dispatcjed directly from Abu Dhabi, every order is cleaned upon arrival until it reaches you, while all products are handled only with protective gloves. For delivery, all our vehicles are fully cleaned inside and out in an intensive process that ensure the utmost hygiene. Drivers are equipped with disinfectants and face masks, and wear protective gloves when handling any order. We promise to always uphold your confidence in us as we do everything in our power to support you and our community. Orders dispatched for delivery through external vendors will follow the hygiene protocols and standards of the respective couriers.